Primary contact
Get help with bookings, payments, refunds, operator onboarding, privacy questions or platform issues.
Fish On Charter is operated from Durban, KwaZulu-Natal, South Africa.
Send your message through our support form. We use the email you provide to follow up.
Booking support
For help with a trip or booking, include the page you were using, the trip or booking reference if you have one, your phone number, and a short explanation of what you expected to happen.
Charter operator onboarding
Contact us about your charter and include your business name, launch area, contact number, and the type of trips you normally run. Public listings require registration review before guests can book.
Privacy and data requests
Send a privacy request and include the account phone number and describe whether you want access, correction, deletion, or another privacy-related action. Some records may need to be retained for legal, tax, payment, fraud prevention, or dispute reasons.
Corrections and source feedback
If you spot incorrect public content, broken media, outdated regulations guidance, or a fishing conditions data issue, send the page URL and what looks wrong so it can be checked.